Terms of Purchase

TERMS OF PURCHASE

Last updated: June, 2026

Payment will include consumption tax and customs duties.

These Terms of Purchase (“Terms of Purchase”) govern your purchases of products and services available through https://Velnisse.com (the “Company Sites” or the “Sites”). The Company Sites are operated by PICTO HONG KONG LIMITED (the “Company”). Your use of the Company Sites and these Terms is also governed by the Terms of Use and Privacy Notice, which are incorporated herein by reference.

PLEASE CAREFULLY READ THESE TERMS OF PURCHASE, ALONG WITH THE TERMS OF USE, PRIVACY NOTICE, AND OTHER POLICIES OR AGREEMENTS REFERENCED IN THESE TERMS OF PURCHASE, BEFORE PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE COMPANY SITES.

BY PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE COMPANY SITES, YOU AGREE TO THESE TERMS OF PURCHASE, INCLUDING WITHOUT LIMITATION, THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN THE DISPUTE RESOLUTION SECTION BELOW.

GENERAL

These Terms of Purchase have been executed and delivered by you and constitute a valid and binding agreement between you and the Company, enforceable against you in accordance with their terms.

You represent that you are:

At least 18 years of age
Of legal age to form a binding contract
Not a person barred from receiving services under any applicable laws, rules, or regulations

You shall purchase and use the products and services available through the Company Sites in strict compliance with these Terms of Purchase and all applicable laws, rules, and regulations (collectively, “Laws”).

You are responsible for complying with all applicable laws with respect to your purchase, including all applicable laws in the jurisdiction to which any products are shipped.

All calls, emails, and other communications between you and the Company may be recorded where permitted by applicable law.

PRIVACY NOTICE

A copy of the Privacy Notice that applies to the collection, use, disclosure, and other processing of personal information by the Company is available at:

https://Velnisse.com

You consent to any personal information we may obtain about you, whether through the Company Sites, by email, telephone, or any other means, being collected, stored, and otherwise processed in accordance with the terms of the Privacy Notice.

The Company may update its Privacy Notice from time to time at its sole discretion.

Any changes to our Privacy Notice will be posted on:

https://Velnisse.com

Your continued use of the Sites after any changes to the Privacy Notice means you accept the updated Privacy Notice.

PURCHASES

Order Processing

The Company may, in its sole discretion, choose not to process or may cancel your order in certain circumstances.

This may occur, for example, when:

The product or service you wish to purchase is out of stock
A product has been incorrectly priced
We suspect that an order may be fraudulent
We are unable to verify payment or customer information
Other circumstances make processing the order inappropriate

The Company also reserves the right, in its sole discretion, to take reasonable steps to verify your identity before processing your order.

The Company will either not charge you or will refund charges for orders that we do not process or cancel.

Without limiting the foregoing, the Company reserves the right to:

Revoke any stated offer
Correct errors, inaccuracies, or omissions
Make changes to prices, content, promotional offers, product descriptions, specifications, or other information

Such changes may occur without prior notice, including after an order has been submitted, acknowledged, shipped, or received, except where prohibited by applicable law.

Product and Service Descriptions

The Company attempts to provide accurate descriptions of products and services on the Company Sites.

However, the Company does not warrant that product descriptions or other content are always accurate, complete, reliable, current, or error-free.

If a product or service offered on the Company Sites is materially different from its description, your remedy may include returning the item in accordance with these Terms of Purchase and our applicable Return Policy.

The Company Sites may offer a quick-view feature for certain products.

This feature may allow you to view pricing information and add a product to your cart without opening the full product page.

The quick-view and “Add to Cart” features are provided for convenience only. The full product page may contain more detailed information regarding the product, features, specifications, source, pricing, and other relevant details.

Pricing Information

The Company strives to provide accurate pricing information regarding products and services available through the Company Sites.

However, pricing errors may occasionally occur.

The Company reserves the right, at its sole discretion, not to process or to cancel any order placed for a product or service whose price was incorrectly displayed due to an error.

If this occurs, the Company may notify you by email.

The Company also reserves the right to correct any error in a stated retail price, promotional price, discount, or other pricing information.

Product and Service Availability

The Company Sites may contain information regarding merchandise availability.

This information is intended to help estimate whether an item may be available for shipment after you place your order.

Estimated delivery to your destination address is generally expected within approximately 30 days or less after successful payment, but actual delivery times may vary depending on factors including:

Product availability
Warehouse stock
Shipping destination
Weather conditions
Customs processing
Carrier transit times
Holidays
Other circumstances outside our reasonable control

The Company cannot guarantee that an item displayed as “in stock” will ship immediately, as inventory levels may change.

In rare cases, a product or service may appear available when an order is placed but become unavailable before processing.

If this occurs, the Company may notify you by email and cancel the unavailable item from your order.

If the Company determines that a product or service is no longer available, the applicable item may also be removed from the Company Sites.

Specific Additional Disclaimers and Obligations

In addition to the general disclaimers contained in the Terms of Use, products and services purchased through the Sites:

May not include manufacturer warranties, even if the same or similar product is offered elsewhere with a manufacturer warranty
May not include certain service or support options
May not include manuals, instructions, or safety warnings in your native language or in every destination-country language
May not be designed in accordance with every jurisdiction’s standards, specifications, or labeling requirements
May not conform to your jurisdiction’s voltage or electrical standards and may require an adapter or converter

You are responsible for reviewing available product information before purchase and determining whether a product is suitable for your needs and may lawfully be imported, possessed, and used in your jurisdiction.

TAXES

These Terms of Purchase and any separate agreements through which we provide products or services shall be governed by and construed in accordance with the laws of Hong Kong.

You are responsible for any taxes, customs duties, import charges, or government fees levied by the jurisdiction to which products are shipped, including but not limited to:

Sales tax
Use tax
Value-added tax (VAT)
Import duties
Customs charges
Tariffs
Other applicable government fees

Where required or supported, certain taxes, duties, or fees may be collected at checkout.

Where such charges are not collected at checkout, the customer may be responsible for paying them directly to the applicable customs authority, carrier, or government agency.

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